QRC provides great customer service and always ensure the clients are satisfied. For over four years we’ve relied on them to deliver several large concrete projects for us, ranging from full supply and install to just labour only. What we like about QRC is that they offer a professional service, are extremely well organised and resourced, and reduce our workload by being self-sufficient and don’t need micromanaging. They drive the construction program as they have the resources to complete large volumes of work and handle the detail, e.g. concrete orders, reo deliveries, pumps and machinery. Together we discuss the best solutions beneficial for both businesses. They also provide design innovation with their in-depth knowledge of concrete construction (e.g. redesign concrete mix, joint designs, fibrecrete technology) and either deliver the program or improve it – with quality results. Through market research and purchasing of new concrete plant tech (e.g. laser screeds etc.) they continually improve the service they provide. They also offer up new structural solutions such as external fibrecrete slabs which provide cost and time benefits.
One of the main things that stand out is that they don’t just settle with the service they provide now, they are always looking to improve, which is great in the construction industry as it is very dynamic. QRC understands that a successful working relationship is a two way street. If you work together both parties will benefit.